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Printer Not Printing? 5 Things to Check First

By Houston Tech Guys · Published · Updated

Printer error display showing paper jam

If your printer is not printing, you're not alone. Whether it’s a home inkjet or a business laser printer, the problem is often simple to fix. In this post, we’ll walk through five things to check before calling for help.

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🖨️ POST 1: Printer Not Printing? Here’s What to Check First

If your printer isn’t printing when you need it most, you're not alone. Whether it's at home or in a busy office, printer issues are among the most common tech frustrations we hear about at Houston Tech Guys. Before you assume it’s broken or buy a new one, try these quick fixes—most problems can be solved in minutes.

1. Check the Basics (Cables, Power, Paper)

Yes, we have to say it. Make sure:

  • The printer is plugged in and turned on
  • There’s paper in the tray (not jammed)
  • The printer is connected to Wi-Fi or your computer via USB

2. See If It’s Set as the Default Printer

Your computer may be sending the job to a different (virtual or offline) printer.

  • Windows: Go to Settings > Devices > Printers & scanners
  • Make sure the correct printer is set as Default

3. Check for Paper Jams or Low Ink

Open up your printer and check for:

  • Jammed paper
  • Empty or misaligned cartridges
  • Blinking indicator lights

Many printers won’t print if even one cartridge is empty—even if you're printing in black and white.

4. Run a Test Print and Restart the Printer

Sometimes a simple restart works:

  • Power off the printer completely
  • Unplug it for 30 seconds, then plug it back in
  • Try a test print from the control panel or settings

5. Update or Reinstall Printer Drivers

Outdated or corrupted printer drivers can cause connection issues.

  • Visit the manufacturer’s website (HP, Epson, Canon, Brother, etc.)
  • Download the latest drivers for your printer model

Need Printer Repair or Setup Help?

If your printer still isn’t working, it may be a deeper issue with your network, drivers, or print queue. At **Houston Tech Guys

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