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Houston Tech Guys — Professional IT Services & Support

Specialist support

Data Recovery & Backup in Houston

Lost photos, deleted documents or a drive that stopped working? We help recover important files where possible and set up dependable backups so you are protected next time.

Technician organizing network cabling in a server rack

Problems we solve

Sound familiar?

These are some of the most common reasons people call us for this service.

  • Accidentally deleted files
  • Computer or drive won't boot
  • Files lost after an update or infection
  • No backup in place

What's included

How we help

File recovery

Recover deleted or inaccessible files from drives and devices.

Drive transfers

Move data off failing drives onto healthy storage.

Backup setup

Local and cloud backups configured and tested.

Disaster recovery planning

For businesses that can't afford downtime.

What you can expect

  • Your important files back where possible
  • Automatic backups going forward
  • Peace of mind

How support works

Simple, from first call to fixed

  1. 01

    Reach out

    Call, text, email or send a request describing the issue.

  2. 02

    Schedule

    We set a convenient on-site visit with a two-hour arrival window, or connect remotely.

  3. 03

    Diagnose & fix

    We explain what's wrong and the cost before work begins, then resolve it.

  4. 04

    Stay supported

    Get practical advice, and ongoing support whenever you need it.

FAQ

Frequently asked questions

What should I do immediately after losing files?

Stop saving new data to the affected device and avoid installing recovery tools on it. New writes can overwrite recoverable information. Note what happened, which files matter and whether any backup exists, then contact us.

Should I stop using a clicking or damaged drive?

Yes. Shut it down and do not repeatedly restart, open or freeze the drive. Physical damage may require specialist equipment. Continued use can make recovery more difficult, so discuss next steps before experimenting.

Can recovery be guaranteed?

No. Success depends on the cause, physical condition, overwriting and encryption. We explain what assessment can establish and what remains uncertain. A recovery attempt is not a promise that every file can be restored.

What happens if the drive is physically damaged?

Physical damage needs assessment before ordinary software recovery. Some cases require a specialist recovery laboratory. Ask about the recommended next step and any additional costs before approving work; do not open the drive yourself.

Can you restore files from an existing backup?

Yes, if the backup is readable and contains the needed files. Keep the backup device or account access available, and tell us the approximate date of the loss. Restoration should be checked before the original data is replaced.

How can I prevent future data loss?

Use automatic backups with independent copies and periodically test restoration. Synchronization alone is not a complete backup strategy. We help select local and cloud backup options appropriate to your files and recovery needs.

Need IT help today?

Talk with a local Houston technician. On-site and remote support for homes and businesses.